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Minimise business disruption with AVM’s 24/7 video helpdesk.
AVM support contracts take two generic forms, the most common being a full comprehensive cover offering a SLA (Service Level Agreement) to suit our clients’ needs, and the second being coverage of their video conferencing systems, using our dedicated helpdesk facilities. This allows clients the added benefit of an interactive helpdesk, once again minimising the disruption to the business by being able to resolve problems remotely.
AVM’s video helpdesk facility provides immediate help for our clients and our in-house installations and service teams.
Our clients know that they are never more than a video call away from immediate advice, ad-hoc training and fault diagnosis.